NDIS Support Changes after October 3rd

Disability-specific Parent/Carer Training Line Item continues to be accessible through the NDIS. Enrol with confidence knowing if your plan cannot fund the program you can unenrol - No cost to you. (Read More)

NDIS SUPPORT CHANGES

Disability-specific Parent/Carer Training Line Item continues to be accessible through the NDIS after Oct 3rd.
Enrol with confidence knowing if your plan cannot fund the program you can unenrol - No cost to you. (read more)

9-week Autism-Specific Parent Training for Aussie Families

  • Flexible online program with neuro-affirming expert counselling and lifetime support
  • Helped over 3,000 families to reduce meltdowns, anxiety, school avoidance, and aggressive behaviours in Autistic children
  • See positive changes in as little as 7 days by understanding you and your Autistic child better

Next intake closes October 24th

Secure Your Spot Today!

98% of parents join this program using their child's NDIS plan

We've worked with over 20,000 parents, carers, and professionals and helped more than 3,000 families with autistic children,
aged three years right into adulthood, improve their daily lives.

3 ways this program will help:

1

Helping You

We address your mental health first, so you are in a better place to support your child.  This is the crucial first step most support is missing.

2

Understanding Your Child

We teach you how to identify the reason behind the behaviour so you can apply better neuro-affirming strategies for where your child is at.

3

Barriers & Behaviour

We give you proven practical and psychological tools to reduce meltdowns, anxiety, school avoidance, and aggressive behaviours.  We also comprehensively address PDA & Sibling Rivalry.

"Absolutely life changing program.  My daughter is 19 and I truly wish that I had access to such a program when she was first diagnosed" 

Simone Downie

How the course is delivered
100% online through our Free App, and live Zoom Group Chats. Access it from anywhere, and learn when you can find the time, we are completely flexible.

A

Lifetime Access

Jump in and out or repeat the program as often as you need.  

We know life is already hectic, so you have access to our programs & group counselling services forever.  You also get access to all 14 of our other programs as a part of your one-off enrolment fee.
Can't start this round? We open enrolments 7 times per year, but spaces are limited.

B

 Video Topics

Each week there are a few short videos on different topics. This is the core of the course and what we want to teach you.  Just find time to watch these during the week and you'll be on track.

C

Bite-sized tools

10-15 minute tools to put things into practice.  These are audio files you can listen to on the go and are great additional info.

D

Fortnightly Counselling Q&A

We meet online every couple of weeks through a group Zoom call with our expert counsellor. If you can't make the time we will send you the full replay. You can also ask us questions through our private counselling email. .

Snapshot of what
you'll learn...

Week 1 & 2  - Helping You First

We work on your mental health.  What's triggering you?  We upgrade your thinking and teach you tools to reduce overwhelm and change your approach to everyday challenges. We know this is a crucial step and you'll see immediate improvements.


Week 3 - Emotional Regulation

Emotion Coaching for Emotional Regulation and Secure Attachment.  What you say and do in those interactions with your child really does make a huge difference.  We'll take you through it step-by-step.

Week 4 - Meltdowns & Aggression

Managing Meltdowns, Shutdowns and Aggressive Behaviours.  There are reasons this behaviour makes sense to your child. We'll take you through practical and psychological strategies to help here too. 

Week 5 & 6 -  Understanding Behaviour

'What must my child be thinking/feeling to be behaving this way?' We set goals relevant to your child as well as addressing anxiety & supporting a child with PDA.  

Week 7 - School Avoidance 

We go through more behaviour management strategies as well as breaking down the complex issue of school avoidance.   Let us give you a different perspective on this you can share with your child's school!

Week 8 & 9 - Other relationships

This is where we look at the other relationships including sibling rivalry, marital conflict and other key people in your life. Empowering you to advocate for your children, keeping it all together, and where to go from here.

Anglicare Victoria

Child & Family Services

The session information is easy to understand, inclusive and likely to benefit culturally diverse and complex need families who would ordinarily struggle to access such comprehensive and supportive materials.

Ange Maree

Mum of neurodiverse son

If you want a program to help you manage a neurodiverse kid this is it! Jackie Hall knows her stuff.  She has helped me greatly, and still is.  I highly recommend this program.

Course Fee & Inclusions

9wk self-paced program with lifetime access & support +
bonus inclusion


$1495

OR choose 3 x $500 monthly paymentS


  • Weekly Videos to reduce stress and understand your child better.
  • Bite-sized daily tools to put things into practice.
  • Live online support from professional counsellors and peer support from parents just like you.
  • 2 x Live Q&A group sessions with Jackie Hall (Professional Counsellor and Course Creator).
  • Bonus -   Access to all 14 of our other PSC Programs for life.  (see column below)

Need more info? See FAQ's Below.


Bonus Inclusions


  • Lifetime access to all 14 PSC Parenting Programs
  • Lifetime access to any LIVE ONLINE programs
  • Monthly webinars with PSC founder, Jackie Hall
  • All 5 Ebooks by Jackie Hall (in PDF or Kindle)

14 Programs included as BONUS are:

  • 28-day Tame Your Temper Parenting Challenge
  • 28-day Awakening The Peaceful Parent Within
  • 6-week Truce Program (for Marital R'ships)
  • 6-week Sibling Rivalry Relief Program
  • 9-week Happy Mum Support Program
  • 6-week Stress Free Kids, Stress Free Parenting Program (school aged children)
  • 4-week Be The Change Program (for Stress, Depression & Anxiety
  • 28-day Find My Calm Within The Chaos Challenge (for parents of children under 4 yo)
  • 12-week Postnatal Depression Recover Program
  • 5-week Adjusting to The Change Program
  • 21-day Give Me Back My Time Program
  • 28-day Make My Child Listen Program
  • Recording of The Wired For Happiness Seminar  - How to teach your kids to love life and avoid Stress
  • 30-day Mindset, Emotions & Mayhem Project


*Not all plans are eligible: Please note if your child's plan is NDIA 'Agency' managed, unfortunately we cannot invoice to these plans. Payment Plans are available.

Ilyad A. 

Dad of 7yo autistic nonverbal son

This course has guided me to a better understanding of my emotions when dealing with my kids, not only my son who is nonverbal and on the spectrum but also helped me dealing with my neurotypical daughter.

Lou K.

Mum of 9yo autistic daughter

Just do it! If you get one thing out of it its worthwhile but I promise you will probably get a hundred things out of this program. I've gained so much more out of it than I thought I would.

Frequently asked questions

Is my plan eligible with the new NDIS changes?

Parent/Carer Training is still accessible through NDIS.
"Carer/Parent Training line item  #15_038_0117_1_3  Training for Carers in matters related to caring for a person with disability" is still a billable line item on page 94 of the new NDIS Price Guide Dated Oct 1st.

What the Approved NDIS Support List Says and How We Fit In:

Early Intervention Supports for Early Childhood (0-9 years)

Supports that are evidence-based early childhood interventions supports for children 0-9 years (including children aged 0-6 with developmental delay) and their families to achieve better long-term outcomes for the child. 

This includes:

  • Therapy provided by allied health professionals 
  • A key worker for a child's family

We are an eligible support as we are an allied health professional delivering evidence-based supports to the family to achieve better long-term outcomes for the child.


Development of Daily Care and Life Skills

Support that provides training and development activities for participants or carers to increase their ability to live as independently as possible (including as part of psycho-social recovery support).  This includes increasing the participant's ability to independently undertake the following activities:

  • Managing a participant's own personal care
  • Engage in social activities
  • Improve relationships and social skills

We are an eligible support as we provide training to the carer to increase the participant's ability to live as independently as possible.


Our Peace-of-mind Guarantee
If you enrol in our program and your child's plan is not able to fund the training we will cancel your enrolment - no cost to you.

We are confident we meet all the criteria to continue to deliver our services.  However through this transition stage, for further peace of mind, the NDIS has confirmed they will take an 'educational approach' to support funding.  This means if a support is purchased that is not allowed it will not be required to be paid back (some conditions do apply, which we also meet).



What is the time commitment for this program?

We know your life is already hectic!  So you don't have to be online at a particular time to do the program.  

You can self-pace the whole thing.  You have lifetime access to the program & can re-enroll in the live program as many times as you like, we run it 7 times a year!

You will get the most out of the course if you can find approximately 2-3 hours per week. 


The course is made up of;

1 x 90 minute(ish) video once a week.  If you can find time to watch this you will be on track.
Daily bite-sized audios (Mon-Fri 10-15 mins each) to put into practice what we teach in the video.
Downloadable PDFs of the key information for the week.

Closed FB Group to ask us questions in whenever you need.  
Fortnightly Group Chat on Zoom - Mon Nights 8:30pm AEST.  Recorded and sent if you can't attend live.


What age children is this program for?

It's suitable for parents of all aged autistic children.  

We have some amazing testimonials from parents of toddlers all the way up to parents of young adults and everything in between.  Our goal is always to help you to understand why a certain behaviour makes sense to your child and give you a bunch of tools and strategies to help.

We are all about helping you to create tailored and consistent support: Nobody knows a child better than their parents. Parent training allows strategies to be personalized according to the child's specific needs, ensuring that the tools used are appropriate and effective. 

Wherever we give younger children examples we will give an older example and vice versa.

My child has an ECI (Early Childhood Intervention) Plan, Can I use it?

Yes, Absolutely!

The Carer/Parent Training line item we use is universal across ECI and NDIS plans.

Early Intervention and Skill Development: Parent training provides parents with tools to engage their children in strategies for early intervention. When parents learn evidence-based techniques to use at home, children have more chances to develop essential skills and reduce behavioral issues.

The same criteria apply as an NDIS plan.  If you are unsure check out the first FAQ "Is my plan eligible?"

Can both parents do the program?

Yes, absolutely!

We encourage both parents to do the program regardless of their living or marital situation and only charge one fee.

Just fill out the enrolment form with one parent's details and when we send you your welcome email let us know you would like a second parent set up.  We just need their name, email, and phone number and we'll set them up with their own access to make their way through the course at their own pace.

If you both want to do the training but would prefer not to be on the same live course, we can set you up to do different programs so you feel safe to share.

We don't have an autism diagnosis can I still do the program?

Yes.  You don't need an autism diagnosis to do the program.

Regardless of whether your child has an autism diagnosis or not you are welcome on the program! If you are facing challenges such as meltdowns and shutdowns, high anxiety, aggressive behaviour, or school avoidance and feel you would benefit from a program that has a neurodivergent affirming approach, we would love to have you.

Many parents join using their child's ECI Plan with a Global Developmental Delay Diagnosis, or if you don't have access to any NDIS funding you are absolutely welcome to join using our upfront or payment plan options.


Who delivers the program?

Our founder and lead counsellor and registered psychologist

Jackie Hall, founder of The Parental Stress Centre and course facilitator, is a qualified counselor and a member of the Australian Counselling Association (ACA). With 14+ years in the mental health field, her expertise encompasses trauma, anxiety, depression, personality disorders, eating disorders, and more. 

Her proficiencies include CBT for Anxiety and Depression, 11 years of Trauma Counselling including EMDR, residential youth care, and training in addressing challenging child behaviors using Solution-Focused Therapy and Trauma-informed approaches. She is also a registered 'Circle of Security' Facilitator and an accredited Tuning into Teens facilitator.

Our group chats are also facilitated by our registered psychologist with 15+ years of experience specifically in the child and family well-being space.  Nicole is also the mother of a neurodivergent child and considers herself to be neuro-spicy.

What if it's really close to the start date? Have I left it too late?

You're definitely not too late.

We take enrolments all the way through the first week of the program.  You are definitely not too late.

We get you might have found us late-night Facebook scrolling and the program is about to start or might have just started.  Don't stress, once we receive your enrolment form we can have everything set up for you our end within one business day.  

If you are enrolling using an NDIS plan just fill out our enrolment form ASAP, so we know you want to join us.

If you are self-managed just follow the steps in our email to make the claim in your portal.  Send us a screenshot of the submission receipt and we will get you set up on the course immediately knowing payment is pending.

If you are plan-managed we will just make a quick call to them to check they will process our invoice.  On verbal confirmation, we will set you up immediately knowing we will receive payment through your PM in due course.

NDIS don't pay for a future dated program, so how will this work?

We cannot retrospectively bill for a lifetime service

The NDIS does not pay for future-dated services.   However, we are a bit of a unicorn as we offer a lifetime service so can't bill at the end of our services.

Although you are joining a live version of our Autism Parenting Program, because we give you instant and lifetime access to all of our self-paced training and counselling resources, we satisfy the NDIS requirement that the services we are billing for are provided at the time of invoicing.

We have processed more than 3,000 of this exact invoice through the NDIS over the last few years and have spoken about our program with most large plan management companies.  If your PM has an issue, it is usually just a quick call with us, and the invoice is processed.


We have just received an Autism Diagnosis. How do I make sense of what I'm feeling? Meet Barbara.

Meet Barbara, our PSC Mascot fictional character who represents a collection of thoughts, feelings, and personal growth that combines the collective wisdom of past participants’ lived experiences, our extensive program experience, and shared client stories.

Many parents, like Barbara, have a full range of emotions including relief, overwhelm and worry when their child is first diagnosed.

It’s important to remember that this portrayal does not represent all parents, nor does it represent all aspects of raising an autistic child. There are many, many positive and uplifting aspects that aren’t represented in this article.

Here we share her experience:

She knew from the time her son was born that he was different to her other two children, but she couldn’t quite put her finger on why.

All she knew was that he had many different behaviours and quirks to her friends’ children and her other children, and sometimes he would find things really difficult and react in aggressive or challenging ways that made Barbara feel out of control, because the usual ‘tried and tested’ parenting strategies wouldn’t work for him.

Getting the diagnosis was both a shock and a relief to Barbara. She was shocked by how she interpreted the severity of the label as she was being told about all the deficits in her son’s cognitive and physical abilities due to the ‘disorder’ and she was overwhelmed with all the challenges she predicted she would be facing for many, many years to come.

She was worried that she wouldn’t be able to face those challenges in the way her son needed her to. She was worried for her son’s life, fearing he was not going to experience a good life, only a limited painful one with no love or connection with others.

But on the other hand, she was also relieved. Suddenly her son’s behaviours all these years made sense. There was a reason for the behaviours. She could start to work with the reality of the way her son’s brain developed and she knew there were lots of strategies and support services that could finally help her and her son to work on some of the challenges they were experiencing.

After the initial diagnosis, it didn’t take long for Barbara to feel completely overwhelmed.

“Where do I start? What do I need to do now? There’s so much support I need to organise. There’s so much I need to learn. How do I manage my other children and make sure they are given adequate attention while my child is getting the support he needs? Will they feel like I favour my son because I have to do so much for him? Where am I going to find time for me and my career? Should I quit work? What’s going to be the right way to handle his tantrums now? How do I even know if it’s a tantrum or a meltdown? And how do I manage it differently if it’s one or the other? What are other people going to say when they know? Are people going to ostracise us or treat us differently?”

Barbara’s mind was working overtime, playing out endless possibilities of what could happen and stacking that on top of her already busy life. Now that she knew a little bit more about autism, she also started to feel guilty about her previous parenting approaches.

“How could I have not known about this? Why did I miss the signs? All this time I was treating him like he was being naughty. Have I damaged him trying to get him to follow rules that were hurting him? Have I contributed to life being even worse for him? I should have known better.”

And then there were the times when Barbara did know how to support her son because she had learnt techniques to communicate effectively with him, but she didn’t use them. Her emotions had overwhelmed her, and she had reacted poorly. She would sometimes get angry and yell, throw things around in her anger and have her own tantrums. She would ‘stack until she cracked’ and fall apart in tears afterwards. Then would come the guilt.

“I should have been calmer. I knew I needed to handle that better, but I didn’t. I’m such a bad mum. I’m so hopeless and useless at being this child’s mother. Other parents would be handling things so much better than me.”

Then the sorrow and the grief would arise once again.

“Why did this happen to me? It’s not fair. I never thought parenting was going to be like this. My family was supposed to be happy, healthy, and normal. What did I do to deserve this life? There’s so much I’m going to miss out on. There is so much my other kids are missing out on because we can’t go to many places. That’s not fair on them. It’s not fair on any of us. I just can’t connect with him the way I want to. I’m ashamed to admit that I struggle to even like him sometimes. Oh my gosh, that makes me such a horrible person to think like this, but he just makes my life so hard. I don’t know how to feel any other way. I don’t want to feel this way. I hate autism.”

What Barbara hated even more was having thoughts like this, especially about her son who she did love, but just struggled to connect with. Of course, she would never, ever admit to anyone that she had these thoughts.

These thoughts felt very shameful to Barbara. She felt like the worst parent in the world because she sometimes wished she had a different life where autism wasn’t a part of it.

She couldn’t believe that she would think such horrid things and tried as often as she could to shut them out and continue trying to bond with her son, but sometimes she couldn’t help it. She just felt like she was sacrificing so much.

And what also didn’t help was the extreme loneliness Barbara felt too. It was like nobody understood her anymore. It felt like everyone had disappeared off the face of the earth. No one called her anymore. No one invited the family anywhere. It was all so hard to go anywhere without drawing attention to themselves with her son’s autistic characteristics like the sensory overload that would make him meltdown, or the stimming that would be obvious.

People didn’t know how to act around her anymore, so they just started to drop like flies one by one.

Barbara felt like there was no one she could turn to, and if she was being completely honest with herself, she sometimes even felt embarrassed to be in public with her son because of the judgemental looks, stares and sneers she often received.

She felt embarrassed for her son. She felt embarrassed to be with her son and then she felt shame for feeling embarrassed about her son.

“I shouldn’t be feeling this way. I am his mother. I should be loving him unconditionally. It’s just so hard!”

Barbara also felt like she was under constant scrutiny. Not just by strangers, but family too. Everyone seemed to have an opinion on mistakes they thought she was making with her son and how she should be doing things differently.

She was constantly torn between the typical and accepted way of parenting, and a way of parenting she felt her son needed. She constantly argued with herself about the quality of her own parenting when things didn’t work the way they typically would, and she was forever feeling like she wasn’t able to control her son.

She was at a loss. All these emotions. All these questions. So much self-doubt swimming around her every day.

If you feel like Barbara, you are not alone.  The Parental Stress Centre is a safe place to learn and grow, no matter where you are in your Autism journey.  We get you :)

Watch our (15 minute) presentation on Alleviating Anxiety in Autism

Feedback from parents
just like you...

Wendy M.

Mother of 12YO autistic Son

I feel like I have entered a whole new world of information and possibilities on how to manage the difficult situations that we are faced with every day. 

I would highly recommend this program to any parents who are struggling with their own emotional responses and the emotional responses of their children.

simone d.

Mother of 19yo Autistic daughter 

My daughter is 19 and I truly wish that I had access to such a program when she was first diagnosed.

Jackie has been a constant source of encouragement and assistance. I would say to anyone thinking about embarking on the journey – do it for yourself and do it for your family!

lisa a.

Mum of 6yo autistic son 

I am currently doing the course and it is so much better than I expected.  No wait-lists or cancellations because of lockdowns and all that stuff.  No appointments to rush to, just quality information to help you and your child.

Lisa D

Mother of 9YO son ASD3/ADHD

Thank you from the bottom of my heart for creating this program.

Before I commenced this program, my biggest challenge was where to begin? I knew mine and my family's lives were in turmoil but where was I supposed to start? You were able to easily identify the different challenges we were facing and provided multiple approaches and solutions. 

Sylvia h.

mum of 12yo son ASD3/ADHD/ PDA/OCD/SPD/GDD/ Intellectual Disability Expressive Language Delay & Dispraxia 

The changes I have noticed have been subtle yet significant. I have used the many tools learnt along the way and my son has responded well to them, creating a shift within our dynamic. It’s been wonderful. 

The brilliance about doing this program is it can be at your own pace and the support you receive from Jackie and other parents is a blessing you never knew you needed. It’s life changing. 

anita s.

Mother of 15yo asd teen 

I highly recommend this program to all ASD parents - regardless of where you are on your parenting journey as we all need to review our negative thinking and our approach to everyone around us.


This program will boost your confidence so that you can be the parent advocate you need to be but also enjoy the daily ups and downs.

Mandy H.

6yo autistic son

This program has been amazing.  I have learnt so much and as a result my house is a lot calmer.  I am better able to handle my stress and anxiety levels.  I recommend this program to anyone looking for a change.

Mamey N.

mum of 4yo aSD/ADHD son

This is by far one of the best programs I have ever been a part of. It is information rich and has very practical activities to help. It is easy to follow and if you do the activities you will see huge changes in both yourself and your child.

Nicki m.

9yo neurodiverse son & 12yo daughter

OMG! You have to do this programme, its been a life changer. Take your time, you can do it at your own pace. There is so much support, you can reach out to Jackie and her team or the FB group, where everyone is feeling like you. Its something that everyone should do, whether your kid/s are on the spectrum or not.

Hazel V.

 12, 11 & 8 ADHD/ASD children

I can’t recommend it enough.  Don’t feel daunted by the 9wks - you can participate at your own pace. The content can be daunting as much of it will make you reflect at your own behaviours and regulation. But it really does help unpack a lot of what leads to both parent and child behaviours. And it’s a course you’ll come back to again when you have the space to redo if you’re not able/ready to now.

aaron c.

father of 9yo daughter & 11yo son

The benefits of the program are:
- Ongoing support from Jackie
- A community group to share thoughts with
- A feeling that I'm not alone.
There's no pressure because there is plenty of flexibility on when it can be completed.

Sarah M.

neurodiverse family

Always so informative and helpful.  

So glad I got a PSC membership. It is so worthwhile and all the info that's provided is something you can go back to and refer to for the future. 

bec b.

mother of 13y0 autistic daughter

I rang this place accidentally and it's the best wrong number I've ever called ;) My daughter's NDIS plan covered the cost and it has been amazing.  We are only 3 weeks into the course and it has already been invaluable.

natalie g.

mother of 15yo daughter asd 1

I've learned ways to support my daughter and help her see that things aren’t set in stone. How she feels right now is not her destiny but with effort and time, her brain can rise to many challenges and learn strategies. This is a wonderful program of you are hoping to gain support and understanding about autism and it’s impact on the autistic child, the family, etc

amira y.

mother of 8yo daughter asd

You will benefit from this course to learn everything about autism and learn what goes on in your child's world of feelings, anger and unpleasant behavior, and learn how to reduce the intensity of anger, and do not hesitate to waste time until you understand autism well and understand what goes on inside your child.

arif k

father of 11yo asd child

This program has opened my mind, and I highly recommend it to every parent. It has some precious strategies that help to become a better parent and person.

Ony s.

mother of 7yo asd son

I would like to recommend this program and reassurance that this is really good program to assist dealing with spectrum behaviour and managing / coping with the situation.  

stephanie l.

Mum of two uniquely neurodiverse girls 15 and 13 years old

This course, though focused on parenting is in fact way more. It is a positive, solution focused blueprint, inclusive of the negative, educational program for navigating life. The program offers kind, understanding and insightful support from both Jacquie and other parents who “get it” without judgment or criticism. I believe if you're considering joining the program with hesitation you have absolutely nothing to lose by investing in this program 

kelly b.

mother of 7yo boy (asd, adhd) and 5yo girl (neurotypical but high anxiety)

100% do it. It is so beneficial and laid out and explained in such an easy and actionable way.

Tara s.

Mother of a highly anxious ND 12yo child

 It's a lot of content but I found the first two weeks of it most beneficial/life-changing and then the rest of the course was pretty easy. I wish I'd done it years ago.

belinda h.

single parent to a autistic, ADHD 7yo who also has sensory issues

Go ahead and do it....The program does help you even by just talking to the other parents...You can learn alot from these people and you will always have support...