Online Psychology sessions, driving positive change

How We Approach Our Online Counselling Sessions

Nicole is a solution-focused, psychology practitioner, focused on meeting people where they are at, to support them to reach and achieve goals.

She has a keen interest in family wellness which can encompass individual, family, and couple challenges.  Nicole has extensive experience in trauma therapy and uses modalities including CBT, narrative therapy, emotional regulation training, and skills-based therapy.

How Do I Book A Session

Please fill in the registration of interest form and be in contact you to confirm when bookings are available. 

Follow-up appointments will be set at the end of each session directly with our psychologist.

What Is The Cost

Payment will be captured at the full private fee of $200, at the completion of your 50-minute session.

Payment is required in full after you have finished your session with the practitioner. Following the session, the card provided on booking will be charged with the full session fee.
Once payment is made, a receipt will be sent to you for you to claim online or in person with Medicare, NDIS or your Private Health insurer.

We aim to have a facility for processing claims and rebates for clients available in the near future.

What Happens Next

We are an online service provider.  Your counselling appointment will be via secure video call.  You don't need any special software or tools to access your appointment.

You will receive an email from us with the link to join the call and a reminder text 48 hours before your appointment.

Please ensure you read and are familiar with our Terms & Conditions - Cancellations, Reschedule & Refunds before you book your appointment. 

About Nicole Turner

Nicole has been a registered psychologist for 17 years.  Dedicating 15 of those years to working with children at risk,  and closely with families in need of support.

Everything she does is trauma-informed and from real-life experience as a mother of a neurodivergent child.

“Modern-day parenting is tricky, I find it a privilege to hear people’s stories and support them to work through the challenges so they can become the best version of themselves.  I have a knack for meeting people where they are at.

I draw upon evidence-based practice and research to support my clients to challenge unhelpful thinking lenses and recognise their self-worth."

Frequently Asked Questions

Who are the counselling sessions for?

Online sessions for individual, family or couples therapy. Child therapy from age 12+.

Can I book for my child?

Yes. We provide therapy for children aged 12+ years old. Children under 16 years of age are required to have parental/guardian consent to attend a session. This form must be signed by the parent/guardian before the session and is provided at the time of booking.

How do I get a Medicare Rebate?

To claim a medicare rebate for Psychology sessions, you will need to visit your GP to get a Mental Health Care Plan and referral letter. A Mental Health Plan will provide for 10 initial sessions.
At the time of making your booking, attach your Mental Health Care Plan & referral to your booking.
You will be charged the full private fee after your session and provided with a receipt in order for you to claim your Medicare rebate online or in-person.

Can I use an NDIS plan?

Our psychologist is not a registered provider with the NDIS but can accept NDIS clients who self-manage their plan, or have a plan manager may be able to make a claim to their plan for psychological services with the PSC.

You are able to use funds from an NDIS plan to pay for:

- An appointment for your child using their NDIS plan

- An appointment for yourself using your own NDIS plan

*A parent/carer cannot use a child's NDIS plan to pay for their own appointment

Please check your plan or discuss with your LAC/Support Coordinator/Plan Manager if you have psychological therapy/services included in your NDIS Plan in the Capacity Building section and that our services suit your needs.

Psychological services can be funded if the following is included on your NDIS Plan: 

  • Capacity Building Supports: Improved Daily Living (CB Daily Living)

Rates for our services are guided by the NDIS Price Guide and currently are under the recommended maximum rates for Psychological services.
The line item for your psychological therapy/services is:

  • Capacity Building Supports, Improved Daily Living (CB Daily Living): 15_054_0128_1_3  Assessment Recommendation Therapy or Training Supports - Psychologist *This line item is for participants older than 7.
  •  You will be charged the full private fee after your session and provided with a receipt in order for you to claim your NDIS claim online or via your Plan Manager. The PSC does not take any liability in whether you are able to claim this service against your NDIS plan.
Who will I see? What are their qualifications?

You will be speaking to our trained and registered psychologist, Nicole Turner, in your sessions. Nicole has been a psychologist for more than 17 years, with over 15 years in the child protection space. She has lived experience as a parent of a neurodivergent child and has a keen interest in family wellness.
She has up to date training in emotional regulation, supervision frameworks and TCI as well as a range of debriefing and regulation tools to support front line workers across child protection matters.Nicole upholds the highest of standards in ethical and research-based care and aligns with the Parental Stress Centre's holistic approach to family wellness.

Do I need anything special to access my appointment online?

To prepare for your online psychology session it is important to choose a quiet and private space.

It is a good idea to check your internet connection and spend a small amount of time setting up your device before your first online therapy session.

> You might like to use headphones during your session for an added layer of privacy.
> If you feel your internet connection can sometimes be unreliable it is recommended that no one else is using your internet connection at the same time as your session, and as well as by other applications on your device.
> Ensure all other web browsers and apps are closed during your online sessions. 

> If you would prefer you don’t have to use your webcam for your online therapy session. You can choose to turn it off and keep only the audio function on.

Be the one your family needs to break the cycle of behaviour.