Online Psychology sessions, driving positive change

How We Approach Our Online Counselling Sessions

Meet Nicole Turner - a solution-focused, psychology practitioner, focused on meeting people where they are at, to support them to reach and achieve goals.

She has a keen interest in family wellness which can encompass individual, family, and couple challenges.  Nicole has extensive experience in trauma therapy and uses modalities including CBT, narrative therapy, emotional regulation training, and skills-based therapy.

How Do I Book A Session

 Please click on the 'Book an appointment' link to view available dates and times.

If your booking time/day is not available, please email [email protected] to be added to the waitlist.

If you would like to chat to one of our team, please call during business hours on 1800 259 400. (We are a small team so we may be on other calls - if you get our voicemail please be kind, leave us a message and we'll return your call asap :)

What Is The Cost

Payment will be captured at the full private fee of $200, at the completion of your 50-minute session.

Payment is required in full after you have finished your session with the practitioner. Following the session, the card provided on booking will be charged with the full session fee.
Once payment is made, a receipt will be sent to you for you to claim online or in person with Medicare, NDIS or your Private Health insurer.

We aim to have a facility for processing claims and rebates for clients available in the near future.

 

What Happens Next

We are an online service provider.  Your appointment will be via secure video call. You don't need any special software or tools to access your appointment.

You will receive an email/sms from us with the link to join the call and a reminder text 48 hours before your appointment. 

About Nicole Turner

Nicole has been a registered psychologist for 17 years.  Dedicating 15 of those years working with children at risk and working closely with families in need of support.

Everything Nicole does is trauma-informed and from real-life experience as a mother of a neurodivergent child.

“Modern-day parenting is tricky, I find it a privilege to hear people’s stories and support them to work through the challenges so they can become the best version of themselves.  I have a knack for meeting people where they are at.

I draw upon evidence-based practice and research to support my clients to challenge unhelpful thinking lenses and recognise their self-worth."

Frequently Asked Questions

Who are the counselling sessions for?

Online sessions for individual, family or couples therapy. Child therapy from age 12+.

Can I book for my child?

Yes. We provide therapy for children aged 12+ years old. Children under 16 years of age are required to have parental/guardian consent to attend a session. This form must be signed by the parent/guardian before the session and is provided at the time of booking.

How do I get a Medicare Rebate?

To claim a medicare rebate for Psychology sessions, you will need to visit your GP to get a Mental Health Care Plan and referral letter. A Mental Health Treatment Plan (MHTP) will assist with you to claim a rebate for 10 initial sessions. 
Online telehealth sessions (50 min sessions +) will provide a Medicare rebate of $92.90.
Following a session with our practitioner, your card provided on booking will be charged with the full session fee.
Once payment is made, a receipt will be sent to you for you to claim online or in person with Medicare, NDIS or your Private Health insurer.

Can I use an NDIS plan?

You are able to use funds from an NDIS plan to pay for:

- An appointment for your child using their NDIS plan

- An appointment for yourself using your own NDIS plan


Rates for our services are guided by the NDIS Price Guide and currently are under the recommended maximum rates for Psychological services.

Psychological services may be claimed in the Capacity Building Budget or Core budget, depending on your plan, available fund and goals.


Following the session, the card provided on booking will be charged with the full session fee.
Once payment is made, a receipt will be sent to you, for you to claim online or in person with Medicare, NDIS or your Private Health insurer. 




Who will I see? What are their qualifications?

You will be speaking to our trained and registered psychologist, Nicole Turner, in your sessions. Nicole has been a psychologist for more than 17 years, with over 15 years working with children at risk and families needing support. She has lived experience as a parent of a neurodivergent child and has a keen interest in family wellness.
With up to date training in emotional regulation, supervision frameworks and TCI as well as a range of debriefing and regulation tools to support front line workers across children at risk matters. Nicole upholds the highest of standards in ethical and research-based care and aligns with the Parental Stress Centre's holistic approach to family wellness.

Do I need anything special to access my appointment online?

To prepare for your online psychology session it is important to choose a quiet and private space.

It is a good idea to check your internet connection and spend a small amount of time setting up your device before your first online therapy session.

> You might like to use headphones during your session for an added layer of privacy.
> If you feel your internet connection can sometimes be unreliable it is recommended that no one else is using your internet connection at the same time as your session, and as well as by other applications on your device.
> Ensure all other web browsers and apps are closed during your online sessions. 

> If you would prefer you don’t have to use your webcam for your online therapy session. You can choose to turn it off and keep only the audio function on.

HOW DO I ASK A QUESTON?

Please email us anytime at [email protected].

Be the one your family needs to break the cycle of behaviour.